Official Documents
At ngamenjitu, your privacy is not merely a legal obligation – it is a core value we uphold. This document clearly outlines the types of data we collect, how it is used, and your rights as a Malaysian player in managing your personal information.
| Effective Date | 1 January 2026 |
| Last Updated | 15 June 2026 |
| Current Version | v3.1 |
| Applicable Law | Malaysia PDPA 2010 |
| Official Language | Bahasa Melayu |
We don't just comply with the law — we go beyond the minimum requirements to ensure your personal data is truly secure.
All data transmitted between your device and ngamenjitu's servers is protected by TLS 1.3 and 256-bit SSL encryption — the same security technology used by Malaysian financial institutions such as Bank Negara and Maybank. No third party can intercept your communications.
Ngamenjitu never sells, rents, or shares your personal data with advertisers, data brokers, or any third party without your prior written consent. Your data belongs to you – it is not a business asset for us to trade.
Every ngamenjitu member has the full right to access, correct, download, or delete their personal data through the account dashboard or by contacting our privacy team. You are in control – we are only the custodian.
Ngamenjitu's Privacy Policy is designed and updated in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010. We have a formally appointed Data Protection Officer (DPO) to ensure ongoing compliance with all legal requirements.
All financial transactions on ngamenjitu – whether deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, or CIMB Clicks – are processed through payment gateways that comply with PCI DSS standards. Your bank card details are never stored on ngamenjitu's servers.
Ngamenjitu's security infrastructure and data handling practices are audited by an independent cybersecurity firm every quarter. Audit findings are shared in summary form with members through our annual transparency report as proof that our commitment goes beyond words.
Ngamenjitu Privacy Policy — Plain Language Summary
We collect only the information needed to operate the platform safely and fairly. Your data is never sold. You may request a copy or deletion of your data at any time. All data is protected with 256-bit SSL encryption. For full details, please read the sections below.
This Privacy Policy is published by ngamenjitu ("we", "platform", "ngamenjitu") and applies to all users who access or use the services provided through ngamenjitu.biz and any related applications or platforms.
We understand that privacy is deeply personal. When you register as a ngamenjitu member and deposit funds to enjoy online casino games such as slots, live baccarat, live blackjack, or roulette, you are entrusting us with sensitive personal information. We take that trust very seriously.
This policy describes what data we collect, why we need it, how it is used, and what rights you have over that data. It complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and applicable international data protection standards.
Ngamenjitu only collects data that is strictly necessary for the purposes stated in this policy. Below is a summary of the data categories we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Identity verification & legal compliance |
| Contact Data | Email, Malaysian phone number | Communication & account verification |
| Financial Data | Payment methods, deposit/withdrawal records (RM) | Transaction processing & fraud prevention |
| Technical Data | IP address, device type, web browser | Security & platform improvement |
| Game Data | Betting records, winnings, play duration | Responsible gambling & services |
| Communication Data | Customer support conversation records | Customer service & complaint resolution |
We do not collect sensitive data such as medical information, religious beliefs, or political views unless required by applicable Malaysian law.
Ngamenjitu collects your personal information through a variety of transparent and lawful means:
Ngamenjitu uses your personal data solely for the following legitimate and clearly stated purposes:
ngamenjitu never sells your personal data. However, in certain limited situations, we may need to share information with carefully selected third parties:
Ngamenjitu continuously invests in security infrastructure to ensure your personal data is protected at every level. The following are the layers of protection we have in place:
While we take all reasonable steps to protect your data, no system is completely immune. In the event of a material data breach, we will notify you and the relevant authorities within the timeframe required by law.
Ngamenjitu retains your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by Malaysian law.
| Data Type | Retention Period |
|---|---|
| Active account records | For the duration of active account + 7 years |
| Financial transaction records (RM) | 7 years (PDPA & AML requirements) |
| Support communication logs | 3 years from the date of last interaction |
| KYC data (MyKad / passport) | 7 years from the date of verification |
| Technical logs & IP address | 12 months |
| Non-essential cookie data | Up to 13 months or until deleted |
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered by any party.
Under Malaysia's PDPA 2010 and ngamenjitu's policy, you have the following rights regarding your personal data:
To exercise any of the above rights, please email us at privacy@ngamenjitu.biz or reach our support team via live chat. All requests will be acknowledged within 3 business days and resolved within 21 business days.
Ngamenjitu uses cookies and similar technologies to enhance user experience, ensure platform security, and understand how the platform is used. Below are the types of cookies we use:
Required for core platform functions such as login sessions, transaction security, and navigation. Cannot be disabled.
Helping us understand how Malaysian players use the platform for continuous improvement. Data is collected in aggregate form and does not identify individuals.
Saving your personal settings such as preferred language, interface theme, and favourite game selections.
You can manage your cookie preferences at any time through your web browser settings. Please note that disabling essential cookies may affect the functionality of the ngamenjitu platform.
The ngamenjitu platform is strictly prohibited for individuals under the age of 21. We do not knowingly collect personal data from minors.
If we find that information was provided by a minor, that data will be deleted immediately and the account will be closed without any payout. Parents or guardians who become aware that their child has registered on ngamenjitu are requested to contact us immediately at privacy@ngamenjitu.biz.
Ngamenjitu uses certain third-party services such as premium game providers and Malaysian payment gateways (Touch 'n Go, GrabPay, DuitNow, FPX). These services have their own privacy policies that are independent of ngamenjitu.
Ngamenjitu is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of any third-party service you use in connection with your transactions on ngamenjitu.
Ngamenjitu reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other legitimate reasons. Any material changes will be communicated to you via:
Continued use of the ngamenjitu platform after the updated effective date constitutes acceptance of the changes. If you do not agree, you have the right to close your account and request deletion of the relevant data.
For any enquiries, concerns, or requests relating to this Privacy Policy or the handling of your personal data by ngamenjitu, please contact our officially appointed Data Protection Officer (DPO):
All privacy requests will be acknowledged within 3 business days. For unresolved complaints, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under PDPA 2010.
We have demonstrated our commitment to protecting Malaysian players' data. Join over 850,000 members who play with peace of mind, knowing their data is in responsible hands at ngamenjitu.